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Finding work is stressful. Job applicants often spend considerable time wondering if their resume has been reviewed or if the employer needs additional information. While searching for work is stressful, making that phone call to a prospective employer and asking about the job competition and your status is just as stressful. When you send a resume by email or postal mail, you avoid the personal connection with the employer; in many ways, it is almost anonymous. Picking up the phone and adding a voice to your resume may benefit you and make you stand out, but ensure you keep it professional and polished. (references 1)

Review the job advertisement for the position you applied for and ensure there is no instruction stating, "No Phone Calls Please." This statement gives permission for applicants to connect via email or using an on-line application system, but do not telephone the business. Once you have confirmed a phone call is okay, proceed with your task.

Make notes before calling the employer: Ask yourself what it is you want to know. Do you want to know if you have been selected for an interview? Do you want to know if the hiring committee has reviewed resumes? Do you want to simply know the status of the job competition? Review your questions one last time before calling the employer. (references 2)

Pick up the phone and dial the number. Ask for your contact person, typically a human resources representative, upon hearing the receptionist's voice.

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Greet your contact warmly. Professionally say, "Good day Mr. or Ms. Smith". (Do not use first names unless it is a close personal connection or until the contact has said it is okay to do so.) State your questions after you have each finished greeting each other. Listen for full complete answers; give the contact your full attention.

Thank your contact for their time and wish them a good day. Complete any outstanding action items, such as submitting additional information, in a timely fashion.

Thank your contact for their time. Complete any action items, such as submitting any additional information, in a timely fashion.



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